Hard Drive Crashes Suck… Carbonite Sucks Worse..

So yea this last week was pretty bad.  Sometime in the wee hours of July 2nd, my Macbook Pro’s HDD completely and utterly died.  I guess in hindsight there might have been a few slight signs of it starting to fail but it was nothing really more than sluggish waking up which could have been attributed to the OS itself and software.

Thankfully so far as I can tell nothing from our games was damaged in any meaningful way.

I had been using the service Carbonite, but I quickly realized that it was both incomplete in its backup and the recovery rate was unacceptably slow.  I was already unhappy with it as a mac user when I discovered its backup process enjoys capping the CPU and effectively making the computer inoperable while it performed regular backup snapshots often requiring me to pause which was a 24 hour pause meaning that could very well leave me unprotected and who knows.. these pauses may have resulted in part of why I had an incomplete restore.

All in all other than the week of chaos that it put me in because not only did my system files get messed up but also my Dropbox which I finally had to resort to contacting Dropbox directly to roll back to July 1st.  I gotta say I was extremely impressed with their helpfulness and no hassle support.  I love Dropbox now more than ever.

Bottom Line, I would not advise using Carbonite for a true system backup.  It might be fine for small manageable folders of stuff like documents and such, but if you’re dealing with anything more than 1gb of data, I would definitely not suggest it be used to handle protecting your system files.  After trying several times to restore things to my actual system I opted to install Carbonite (also a nasty program to uninstall from a mac cleanly) I ended up having to setup my old White 13″ Macbook as a dedicated Carbonite restore computer and after running straight for over two days, I’m still only 50% restored!

I’ve since invested in additional external hard drives to back up things as well as dedicating one of them as a Time Machine device which should minimize the chaos that this last hard drive crash caused.  I know I lost some stuff but so much more could have been lost that I am taking it in stride.

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About Caleb

Game Producer at Part12 Studios here in greater Boston area. Caleb loves game design and the execution of game development. He is also a semi-serious old school skater and a married father of two wonderful boys.